Healthcare

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Healthcare

How to improve the conversations with your doctor

This training aims to improve the interactions between you, the patient, and your doctor. Together with our trainers you will explore a new way to talk to professional healthcare providers and express your own thoughts in an effective way. This new level of communicating can benefit your treatment results.

Your advantage

At the end of the training you will be able to:

- Prepare your visits well.

- Talk about your personal concerns without any hesitation.

- Address sensitive topics in an appropriate way.

- See your doctor as your partner in sickness and in health.

- Better understand the doctor's approach during a consultation.

- Increase your personal involvement regarding your health.

- Name unacceptable behaviour of your doctor.

- Involve others to improve the follow up of your treatment.

- Use tools to reach better treatment results.

Knowledge and capacities after the training

During the training you will learn:

- How to write a shopping list before visiting.

- How to have good conversations with your doctor.

- How a doctor's consultation proceeds.

- What to do if there’s no match with your doctor.

- How to discuss difficult topics.

e.g. certain behaviours that bother you.

Teaching method

What can you expect?

- Interactive sessions.

- Real, hands-on cases.

- Introducing theoretical concepts.

- Videos that show actual situations.

- The preparation of a personal patient booklet.

- Scientifically proven models.

Programme

- Evening sessions or half days.

- Professional trainers (experienced healthcare professionals,...)

Please contact us for more information.

Catherine Meurisse, pharmacist, +32 (0)468 11 35 18.

An Swartenbroekx, clinical psychologist, +32 (0)477 66 49 99.

 

How can pharmacists achieve more adherence?

This training aims to improve the patient compliance or adherence by strengthening interactions between you, the pharmacist, and your patient. Together with our trainers you will explore a new way of communicating that benefits treatment outcomes.

Your advantage

At the end of the training you will be able to:

- Make the conversation safe so your patients dare to speak their mind.

- Provide additional information and clarify the message of a doctor.

- Send clear and comprehensible messages to your patents.

- Detect the intrinsic motivation regarding adherence and respond to it.

- Deal with objections more fluently.

- Bring people that lack patient compliance back on course.

Knowledge and capacities after the training

During the training you will learn:

- The latest facts, figures and impact on patient compliance in your therapeutic domain.

- To deal with uncertainty or ambivalence (ambivalence matrix).

- To detect the intrinsic motivation of your patients.

- How you can motivate or coach your patients (effective communication).

- To enable more positive influence from the patient’s environment and achieve better results.

- How to deal with cultural differences.

- Bring bad news in an appropriate way.

- Several strategies to increase patient involvement.

Teaching method

Wat can you expect?

- Interactive sessions.

- Real, hands-on cases.

- Tailor-made content that meets your needs.

- Completely adjusted to a specific pathology (diabetes, asthma,…).

- Scientifically proven models.

Programme

- Evening sessions, half days or full days.

- Taught by professional trainers (experienced health care professionals,…).

 

Please contact us for more information.

Catherine Meurisse, pharmacist, +32 (0)468 11 35 18.

How can doctors achieve more adherence?

This training aims to improve the patient compliance or adherence by strengthening interactions between you, the doctor, and your patient. Together with our trainers you will explore a new way of communicating that benefits treatment outcomes and that tackles some of the current issues in the field.

Your advantage

At the end of the training you will be able to:

- Make the conversation safe so your patients dare to speak their mind.

- Provide additional information and clarify the message of a doctor.

- Send clear and comprehensible messages to your patents.

- Detect the intrinsic motivation regarding adherence and respond to it.

- Deal with objections more fluently.

- Bring people that lack patient compliance back on course.

Knowledge and capacities after the training

During the training you will learn:

- The latest facts, figures and impact on patient compliance in your therapeutic domain.

- To deal with uncertainty or ambivalence (ambivalence matrix).

- To detect the intrinsic motivation of your patients.

- How you can motivate or coach your patients (effective communication).

- To enable more positive influence from the patient’s environment and achieve better results.

- How to deal with cultural differences.

- Bring bad news in an appropriate way.

- Several strategies to increase patient involvement.

- How to deal with patients that found information online or got “the solution” from family or friends.

Teaching method

Wat can you expect?

- Interactive sessions.

- Real, hands-on cases.

- Tailor-made content that meets your needs.

- Completely adjusted to a specific pathology (diabetes, asthma,…).

- Scientifically proven models.

Programme

- Evening sessions, half days or full days.

- Thaught by professional trainers (experienced health care professionals,…).

Please contact us for more information.

Catherine Meurisse, pharmacist, +32 (0)468 11 35 18.

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